Shipping and payment

SHIPPING AND PAYMENT

1. BASIC INFORMATION

We deliver throughout the Czech Republic and to selected European countries. We always strive for fast and safe delivery so that the goods arrive in good condition and without unnecessary delays.

The current shipping price may vary depending on the weight of the shipment and is always confirmed in the cart before completing the order.


2. TRANSPORT IN THE CZECH REPUBLIC

Below are the standard shipping options:

  1. Mail order company – by card / transfer – delivery to the address
    99 CZK / approximately 3–7 days

  2. Mail order office – by card / transfer – pick-up point
    69 CZK / approximately within 2 days

  3. Mail order company – cash on delivery – delivery to the address
    112 CZK / approximately 3–7 days

  4. Mail order office – cash on delivery – delivery point
    88 CZK / approximately within 2 days

Comment:

  1. Delivery times are approximate and may vary depending on carrier workload, season and operating circumstances.

  2. The shipping price may increase depending on the weight or dimensions of the shipment, but you will always see the final price in the cart before confirming the order.

For payments by card and bank transfer, we ship the goods after receiving the payment. This does not apply to payments by cash on delivery.



3. TRANSPORTATION IN EUROPE

Delivery to selected European countries is possible depending on the availability of transport services. Specific availability depends on the destination country and is always displayed in the cart before completing the order.

  1. Europe Shipping
    5.99 EUR

2. Europe Express Shipping 24-48h

29 EUR



4. PAYMENT METHODS

4.1 Cash on delivery

Payment by cash on delivery is made upon receipt of the shipment from the carrier.

We charge a cash on delivery fee of CZK 29. Cash on delivery is available for selected shipping methods (typically Zásilkovna).

4.2 Bank transfer

When paying by bank transfer, we only send the goods after the amount has been credited to our account.

Account number: 233442037/0600

Variable symbol: order number (for quick payment matching)

4.3 Card payment / online payment buttons

Card payments and online payment methods are processed through the Viva Wallet payment gateway.

We usually ship goods within 1-3 business days.


5. ORDER QUESTIONS

If you have any questions about your order, please write to info@blak.cz. We will get back to you as soon as possible.


6. SELLER IDENTIFICATION AND ADDRESS

Seller: weedback sro

Registered office: V Horkách 853, 289 11 Pečky, Czech Republic

ID: 09542108

Address for returns and complaints:

weedback sro, Poděbradská 455, 289 12 Sadská, Czech Republic

We are not VAT payers.